Terms and conditions

A. Introduction:

Welcome to ihwbd.com. additionally thusly known as "we", "us" or " IHW ESHOP ". We are an online commercial center and these are the terms and conditions overseeing your entrance and utilization of IHW ESHOP alongside its related sub-areas, destinations, portable application, administrations and apparatuses (the "Website"). By utilizing the Site, you thusly acknowledge these terms and conditions (counting the connected data in this) and speak to that you consent to conform to these terms and conditions (the "Client Agreement"). This User Agreement is regarded as successful upon your utilization of the Site which means your acknowledgment of these terms. On the off chance that you don't consent to be bound by this User Agreement kindly don't get to, register with or utilize this Site. This Site is claimed and worked by IHW ESHOP Bangladesh Limited, an organization consolidated under the Companies Act, 1994.

The Site maintains whatever authority is needed to change, adjust, include, or expel bits of these Terms and Conditions whenever with no earlier warning. Changes will be successful when posted on the Site with no other notification gave. If it's not too much trouble check these Terms and Conditions normally for refreshes. You proceed with the utilization of the Site following the presenting of changes on Terms and Conditions of utilization establishes your acknowledgment of those changes.


Use of IHWESHOP properties:

You may use the ihweshop properties for your personal, noncommercial use only. You may not use any ihweshop property if you are under the age of 13. if you are between the ages of 13 and 18, you may use the ihweshop properties only with the involvement of a parent or guardian.


Paying for Your Order

Terms and Conditions about our payment and delivery policies are included in the Delivery Information section. For further details please click on the given link.


B. CONDITIONS OF USE

1. YOUR ACCOUNT

To get to specific administrations offered by the stage, we may necessitate that you make a record with us or give individual data to finish the making of a record. We may whenever in our sole and total watchfulness, nullify the username as well as password without giving any explanation or earlier notice and will not be at risk or answerable for any misfortunes endured by, brought about by, emerging out of, regarding or by reason of such solicitation or negation.

Any agreement between us, regardless of whether for utilization of the site or in connection to the buy of items or administrations through the site will be represented by the laws of Bangladesh and all gatherings submit to the non-restrictive purview of the Bangladeshi Courts.

You are answerable for keeping up the classification of your client recognizable proof, password, account subtleties, and related private data. You consent to acknowledge this obligation and guarantee your record and its related subtleties are kept up safely consistently and every essential advance is taken to avoid abuse of your record. You ought to advise us promptly on the off chance that you have any motivation to accept that your secret phrase has gotten known to any other individual, or if the secret word is being, or is probably going to be, utilized in an unapproved way. You concur and recognize that any utilization of the Site and related administrations offered as well as any entrance to private data, information or interchanges utilizing your record and secret word will be esteemed to be either performed by you or approved by you all things considered. You consent to be bound by any entrance of the Site as well as utilization of any administrations offered by the Site (regardless of whether such access or use are approved by you or not). You concur that we will be entitled (yet not obliged) to follow up on, depend on or consider you exclusively capable and subject in regard thereof as though the equivalent were done or transmitted by you. You further concur and recognize that you will be bound by and consent to completely reimburse us against all misfortunes emerging from the utilization of or access to the Site through your record.

It would be ideal if you guarantee that the subtleties you give us are right and finish consistently. You are committed to refreshing insights regarding your record progressively by getting to your record on the web. For snippets of data you are not ready to refresh by getting to Your Account on the Site, you should advise us by means of our client care correspondence channels to help you with these changes. We claim all authority to decline access to the Site, end records, evacuate or alter content whenever without earlier notice to you. We may whenever in our sole and total carefulness, demand that you update your Personal Data or forthwith negate the record or related subtleties without giving any explanation or earlier notice and will not be at risk or liability for any misfortunes endured by or brought about by you or emerging out of or regarding or by reason of such solicitation or nullification. You thusly consent to change your secret key now and again and to keep your record secure and furthermore will be answerable for the privacy of your record and obligated for any revelation or use (regardless of whether such use is approved or not) of the username and additionally secret key.


2. Your account vs your order

We Only Consider the name of an IHW ESHOP account holder as the owner of and the client of the product(s) which has been ordered from the respective IHW ESHOP account. You should not request for any changes in the name of the owner while delivering the product.

IHW ESHOP retains all kinds of authority to ban/cancel/freeze/unfreeze your account(s) if they think it should be done so.


3. Your Conduct:

You should not utilize the site at all that causes, or is probably going to cause, the Site or access to it to interfere, harmed or disabled in any capacity. You should not participate in exercises that could hurt or conceivably hurt the Site, its workers, officials, delegates, partners or some other gathering legitimately or in a roundabout way connected with the Site or access to it to be intruded, harmed or debilitated in any capacity. You comprehend that you, and not us, are answerable for every single electronic correspondence and substance sent from your PC to us and you should utilize the Site for legal purposes as it were. You are carefully restricted from utilizing the Site

ihwbd.com. might not be subject to any individual for any misfortune or harm, which may emerge from the utilization of any of the data contained in any of the materials on this site.

for deceitful purposes, or regarding a criminal offense or other unlawful movements

to send, utilize or reuse any material that doesn't have a place with you; or is illicit, hostile (counting yet not constrained to material that is explicitly unequivocal substance or which advances prejudice, dogmatism, scorn or physical mischief), tricky, misdirecting, damaging, foul, hassling, disrespectful, abusive, derogatory, vulgar, obscene, podophilic or threatening; ethically questionable, stigmatizing or in break of copyright, trademark, secrecy, protection or some other exclusive data or right; or is generally damaging to outsiders; or identifies with or advances tax evasion or betting; or is unsafe to minors in any capacity; or mimics someone else; or undermines the solidarity, trustworthiness, security or power of Bangladesh or neighbourly relations with remote States; or offensive or generally unlawful in any way at all; or which comprises of or contains programming infections, political battling, business sales, networking letters, mass mailings or any ‘spam‘

Use the Site for illicit purposes to cause irritation, bother or unnecessary nervousness

for whatever other purposes that is other than what is expected by us.


4. Submission:

Anything that you submit to the Site or potentially give to us, including yet not restricted to, questions, audits, remarks, and proposals (on the whole, "Entries") will turn into our sole and selective property and will not become back to you. Notwithstanding the rights pertinent to any Submission, when you present remarks or surveys on the Site, you additionally award us the privilege to utilize the name that you submit, regarding such audit, remark, or other substance. You will not utilize a bogus email address, profess to be somebody other than yourself or generally misdirect us or outsiders with regards to the cause of any Submissions. We may, yet will not be committed to, expel or alter any Submissions with no notification or lawful course appropriate to us in such manner.


5. Indemnity

You will repay and hold innocuous IHW ESHOP Limited, its auxiliaries, offshoots, and their particular officials, executives, operators, and representatives, from any case or request, or activities including sensible lawyer's expenses, made by any outsider or punishment forced due to or emerging out of your break of these Terms and Conditions or any record joined by reference, or your infringement of any law, rules, guidelines or the privileges of an outsider.

You therefore explicitly discharge IHW ESHOP as possessed by offshoots as well as any of its officials and delegates from any cost, harm, obligation or other outcome of any of the activities/inactions of the merchants or other specialist co-ops and explicitly waiver any cases or requests that you may have for this benefit under any resolution, contract or something else.


6. Losses

We won't be answerable for any business or individual misfortunes (counting however not restricted to loss of benefits, income, contracts, foreseen investment funds, information, altruism, or squandered consumption) or whatever other backhanded or weighty misfortune that isn't sensibly predictable to both you and us when you initiated utilizing the Site.


7. Corrections TO CONDITIONS OR ALTERATIONS OF SERVICE AND RELATED PROMISE

We maintain all authority to make changes to the Site, its strategies, these terms and conditions and some other freely showed condition or administration guarantee whenever. You will be dependent upon the approaches and terms and conditions in power at the time you utilized the Site except if any change to those strategies or these conditions is required to be made by law or government expert (in which case it will apply to orders recently set by you). In the event that any of these conditions is regarded invalid, void, or in any way, shape or form unenforceable, that condition will be considered severable and won't influence the legitimacy and enforceability of any outstanding condition.


8. Administering LAW AND JURISDICTION

These terms and conditions are administered by and interpreted as per the laws of The People's Republic of Bangladesh. You concur that the courts, councils and additionally semi-legal bodies situated in Dhaka, Bangladesh will have the restrictive purview on any question emerging inside Bangladesh under this Agreement.


9. Offers:

IHW ESHOP is not liable or bound to provide any other offers of any merchant/importer/ vendors’ at any other places/sites except IHW ESHOP. You can just request/ask/solicitation or look for data about the offers given/declared by IHW ESHOP.

One client will have the option to buy one item during any special offers (*if not allowed and announced multiple quantities by IHW ESHOP).


10. Valuing, AVAILABILITY AND ORDER PROCESSING

All costs are recorded in Bangladeshi Taka (BDT) and are comprehensive of VAT and are recorded on the Site by the merchant that is selling the item or administration. Things in your Shopping Cart will consistently mirror the latest value shown on the thing's item detail page. If it's not too much trouble note that this cost may vary from the value appeared for the thing when you previously put it in your truck. Putting a thing in your truck doesn't save the value that appeared around then. It is additionally conceivable that a thing's cost may diminish between the time you place it in your bin and the time you buy it.

We don't offer value coordinating for any things sold by any merchant on our Site or different sites.

We are resolved to give the most exact evaluating data on the Site to our clients; be that as it may, blunders may at present happen, for example, situations when the cost of a thing isn't shown effectively on the Site. In that capacity, we maintain all authority to won't or drop any request. If a thing is mispriced, we may, at our own tact, either get in touch with you for guidelines or drop your request and advise you of such crossing out. We will reserve the option to can't or drop any such requests whether the request has been affirmed and your prepayment handled. On the off chance that such a retraction happens on your prepaid request, our approaches for the discount will apply. If it's not too much trouble note that IHW ESHOP has 100% right on the discount sum. Generally, the discount sum is determined dependent on the client followed through on cost in the wake of deducting any kind of markdown and delivery charge.

We list accessibility data for items recorded on the Site, remembering for every item data page. Past what we state on that page or generally on the Site, we can't be increasingly explicit about accessibility. It would be ideal if you note that dispatch gauges are only that. They are not ensured dispatch times and ought not to be depended upon in that capacity. As we process your request, you will be educated by email or SMS if any items you request end up being inaccessible.

It would be ideal if you note that there are situations when a request can't be prepared for different reasons. The Site maintains whatever authority is needed to won't or drop any request in any way, shape or form at some random time. You might be approached to give extra confirmation or data, including yet not constrained to telephone numbers and address, before we acknowledge the request.

So as to keep away from any extortion with a credit or check cards, we maintain whatever authority is needed to acquire approval of your installment subtleties before furnishing you with the item and to confirm the individual data you imparted to us. This confirmation can take the state of a character, spot of habitation, or banking data check. The nonappearance of an answer following such a request will naturally cause the wiping out of the request inside a sensible timetable. We maintain whatever authority is needed to continue to coordinate undoing of a request for which we presume a danger of false utilization of banking instruments or different reasons without earlier notice or any ensuing lawful obligation.

If there is any mistakes found regarding pricing (example- overpriced than the MRP or lower price than the MRP) of any product and if the seller delivers that mispriced product even after notified by customer and if any action is not taken by the seller even after notified by customer then the seller will be solely legally liable for this.


11. Special Items


SECURITY AND FRAUD

When you utilize a voucher, you warrant to IHW ESHOP that you are the appropriately approved beneficiary of the voucher and that you are utilizing it in compliance with common decency.

If you recover, endeavor to reclaim or support the recovery of voucher to acquire limits to which you are not entitled you might be perpetrating a common or criminal offense

If we sensibly accept that any voucher is being utilized unlawfully or illicitly, we may reject or drop any voucher/request and you concur that you will have no case against us in regard of any dismissal or crossing out. IHW ESHOP maintains whatever authority is needed to make any further move it considers suitable in such occasions


12. RESELLING IHW ESHOP PRODUCTS

Reselling IHW ESHOP products for business purposes is strictly prohibited.If any unauthorized personnel are found committing the above act,legal action may be taken against him/her. If it is found and proven that any order has been placed to cash out the paid amount, legal action may be taken against him/her. In that case seller (as seller account) & customer (as customer account) would be bound to oblige the decision taken by IHW ESHOP as well as legal action may be taken.


13. Stock availability

The orders are subject to availability of stock. If there is any problem with stock then the order can be canceled at any time, irrespective of any duration.


14. Delivery Timeline

The delivery might take longer than usual timeframe/line to be followed by IHW ESHOP. The delivery timeframe is only subject to estimation and please consider and calculate the announced timeframe as working days. It might vary depending upon the circumstances. Delivery might be delayed due to force majeure events which include, but not limited to, political unrest, political event, national/public holidays/official holiday(s), etc.


15. Delivery Charge(s)

IHW ESHOP will bear delivery charges for the order(s) with the following conditions unless otherwise there is any specific campaign wise instruction for delivery charge.

15.1. Weight must be no more than 10 Kgs.

15.2. Size Must be within 1 cubic foot.

Please note that,

i) Fragile and/or Sensitive items (example Electronics, Home appliances, decorative items, crockeries etc.) may be excluded from the above conditions.

ii) Delivery charge(s) may applicable if seller deliver the product(s).

iii) Waiver of the delivery charge(s) may depend on different circumstances such as delivery area, road conditions, transportations cost etc.

iv) If collection or delivery of a Consignment takes place at your premises, we shall not be under any obligation to provide any equipment or labor or any associated cost(s) which, apart from the driver collecting the Consignment, may be required for loading or unloading of a Consignment. Delivery charge does not include any installation cost. Installation cost (if there is any) is subject to supplier’s policy.

v) Provision of the home delivery is/are subject to carrier and sellers’ delivery policy.

vi) If any delivery fails due to customer negligence or any other reason from the customer end then the customer is bound to pay the return courier charge(s) as well as the redelivery charge(s).


16. Termination of Use

We may, in our sole discretion, terminate your account or your use of the ihweshop E-Commerce (ihwbd.com) Properties at any time. You are personally liable for any orders that you place or charges that you incur prior to termination. We may change, suspend, or discontinue all or any aspects of any ihw E-Commerce LTD(ihwbd.com) Property at any time without prior notice.


17. Cancellation

IHWESHOP retains unqualified right to cancel any order at its sole discretion prior to dispatch and for any reason which may include, but not limited to, the product being mispriced, out of stock, expired, defective, malfunctioned, and containing incorrect information or description arising out of technical or typographical error or for any other reason.


18. Miscellaneous

• Any misconduct, fire, explosion, thunderstorm, flood, storm affecting the site user's behaviour, prohibition or any other government law, theft, vandalism, riot, war incident, strike or other labor, any matter beyond our control. We will not be liable for any compensation for delay in delivery.

• Any interaction of the user with the operating rules and content of the site shall be deemed to be a complete agreement.

• The liability for failure of any party under the Site shall rest solely with him, in which case the matter of exemption or remission shall not apply.

• The operating law of this site shall be governed by the law of the Government of the People's Republic of Bangladesh.

• We reserve the power to cancel your transaction in the event of a lack of approval from a bank or a financial institution.


Newsletter

Memorable moments delivered to your inbox